Terms & Conditions
Cancellation and Order Amendments
You can cancel or amend orders placed with BUZZWELD provided that the order has not yet entered the dispatch process. Orders that have customisation options such as texture and colour will only be accepted as returns (once made) if they are faulty
Pre Order and out of stock items (express and other shipping methods)
If an item shows as out of stock, or Pre order on our website, the order will not be part dispatched, and will ship once available according to your ordered shipping method.
Cookies are used on this website to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details (excluding your credit card numbers) if you select the 'Remember Me' option. This means next time you place an order you will only have to enter your login details. Paypal is our payment merchant
We do not store credit card details.
1/ Items returned under the 15 working day cancellation period
2/ Items returned under 14-day returns guarantee
Aerosol products, certain chemicals and liquids: Shipping Restriction apply
Please contact us prior to placing an order if your ARE NOT UK mainland based.
Additional carriage charges will apply for Premium rate areas within the UK (such as Scottish highlands), and outside of it.
We will use a mix of carriage services to include Hermes, UKmail and APC to effect shipping of 1>5 days as per request.
We are closed typically Friday and Saturday. orders are not processed during this time. we are open most Sunday's
Express carriage is usually 24 hours to mainland UK not including remote areas, if ordered before 12:00 the day before. However it can take additional time up to one additional day for dispatch during busy periods.
3>5 day carriage is an estimate and can be affected by several factors such as we receive a high volume of Express orders then these will processed as a priority over a 3>5 day order.
Highlands Shipping is 3>5 day only, however if you choose express shipping we will consider express shipping based on the margin of the order (lighter, higher value orders such as aerosols we would tend to ship express with no additional charge)
Catalog prices include VAT at 20%
We reserve the right to cancel the usage of any coupon or code at any time, and without prior notice. If a code is being used where the right cannot be proven we reserve the right to request full payment and / or hold any outstanding orders. Vouchers and coupons hold no cash value.
2K Refers to a product that once mixed will begin to cure even it is re tinned, or in the case of aerosols not fully used. This is standard for this type of product. Only mix up what you need per job. An activated aerosol will set within 1>4 days typically if not used.